Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange. To be eligible
for a return, your item must be unused and in the same condition that
you received it. It must also be in the original packaging. To complete
your return, we require a receipt or proof of purchase. Refunds (if
applicable) Once your return is received and inspected, we will send you
an email to notify you that we have received your returned item. We
will also notify you of the approval or rejection of your refund. If you
are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of
payment, within a certain amount of days. If you just have a small issue
email us and we will take are of it ASAP: info@xcbd.com. Late or
missing refunds (if applicable) If you haven’t received a refund yet,
first check your bank account again. Then contact your credit card
company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a
refund is posted. If you’ve done all of this and you still have not
received your refund yet, please contact us at info@xcbd.com. Exchanges
We only replace items if they are defective or damaged. If you need to
exchange it for the same item, send us an email at info@xcbd.com. You
will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable. If you receive a refund,
the cost of return shipping will be deducted from your refund. Depending
on where you live, the time it may take for your exchanged product to
reach you, may vary. If you are shipping an item over $75, you should
consider using a trackable shipping service or purchasing shipping
insurance. We don’t guarantee that we will receive your returned item.
Please contact info@xcbd.com for return information.